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Beth Terpening

What does the bot say? Ideally, NOTHING in these 5 crucial communication zones.
in Creativity, External Communication, Internal Communication, Life & Business, Spencer Grace, Writing / / 0 commentsA month ago, I published a tiny video lesson proclaiming that AI stands for ALMOST intelligent. I take inordinate pride…
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Beth Terpening

How to detox your outbox
I thought by now email would be a thing of the past. I guess I imagined it would go the…
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Beth Terpening

Ready to record your meeting? Not so fast …
in Creativity, Internal Communication, Life & Business, Presentations & Speaking, Spencer Grace, Story Mode / / 0 comments“Hold on … let me start recording.” In the past few weeks, I’ve heard this phrase even more than the…
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Beth Terpening

22 for 2022: a list of C.R.A.P. words to eliminate this year
A few months ago, Jill noticed a shift in my writing style. “It’s very in-your-face,” she said. “You sound a…
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Beth Terpening

Is it cheating to manufacture Q&A?
Dear Corporate Poet & Cutter of C.R.A.P.: After all these months of practice, we’re finally pretty comfortable with virtual meetings.…
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Beth Terpening

A short list of phrases to SAY and STIFLE right about now
in External Communication, Internal Communication, Life & Business, Presentations & Speaking, Spencer Grace, Story Mode, Writing / / 0 commentsThings are a mess right now. I’ll spare you a detailed description of “these challenging times” and instead offer a…
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Beth Terpening

What do you call the people who matter to your business?
in External Communication, Internal Communication, Spencer Grace, Story Mode, Writing / / 0 commentsAs a career-long business communicator, I’ve been challenged to refer to human beings in many ways. Whether driven by industry…
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Beth Terpening

If the answer you want is a question, change the (email) conversation
Dear Corporate Poet & Cutter of Crap: Last week I sent my team an email message about something important. As thorough…
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Beth Terpening

Ins and outs, ups and downs: wisdom for writing at work
in External Communication, Internal Communication, Presentations & Speaking, Spencer Grace, Writing / / 0 comments“Easy reading is damn hard writing.” I wish I had said that, but it was the author Nathaniel Hawthorne. Regardless…
